Shipping, Cancellation, and Refund Policy
Cancellation Prior to Shipment
All orders are final and cannot be cancelled once confirmed and payment is completed. We do not accept cancellations due to change of mind or any other reason, as we begin processing your order immediately upon confirmation. Please ensure all details are accurate before placing your order. For assistance, you may still contact us at niche147enterprise@gmail.com or +60129147147.
Return and Refund Policy
We maintain a strict no return and no refund policy. All goods sold are final. We do not offer returns or refunds under any circumstances, including but not limited to change of mind, wrong purchase, or dissatisfaction. Please inspect your items immediately upon delivery and reach out only in the event of significant shipping damage.
Shipping Policy
We will only ship to addresses provided in the billing address or shipment address provided during your purchase. Please ensure correct addresses and reachable phone number are provided when completing your order. We do not ship to P.O Boxes (Post-Office Box) and only to valid legitimate shipping addresses. We will not be liable in the event of an incorrect shipping address is provided and goods are returned to us. All re-delivery of goods to you will be charged for a associated shipping charges which will be disclosed upon request for a second delivery attempt.
Change In Shipping Address
If you have any request for change of shipping address, please call us at +60129147147 within 12 hours upon your order submission. If request of change in shipping address is made after 24 hours upon order confirmation, customers will be responsible for any associated shipping charges.
Shipping Time
It typically takes between 2-5 working days (Monday to Friday) for goods to arrive at your destination. The shipment will be delivered during office hours between 9:00 am to 5:00 pm weekdays only.
Tracking Number
Once goods is picked up by our shipping partner, the tracking ID for the package will be available on the website's "Track Your Order" page. Any communication is to be via email/mobile app/sms.
We reserve the right to amend this policy from time to time if deemed necessary, in which no prior notification or approval from the customer is required.